Read this report to discover the latest incident management market innovations and the best-suited solutions to mitigate, manage and resolve incidents.



The need to appropriately address incidents is a challenge for firms of any size, from SMEs to multibillion dollar behemoths. Firms not only have to effectively react to incidents of varying magnitude, but also contend with events that can span employee injuries, vehicle accidents, environmental emissions, chemical spills, explosions and fires.

This report describes the incident management issues firms are contending with and, based on an independent review of the solutions of 31 vendors, helps executives understand how incident management software applications help to overcome these challenges. The analysis also details the latest innovations brought  to the market in this segment to help firms looking to make the most of their solutions.

What you will learn from this report:

  • Main incident management issues encountered by today’s firms
  • Verdantix’ capability analysis of 31 key incident management solution providers
  • The key to getting value from incident management software and the latest market innovations
  • Why firms are striving to adopt a risk-based approach to incident management