Ken Reed’s expertise covers a wide range of topics, with a particular emphasis on equipment failure analysis and troubleshooting. He brings 21 years of US Navy nuclear operator and supervisor experience to System Improvements, having served on numerous fast attack, ballistic missile, and research submarines. Ken is responsible for the development of all TapRooT® Training and is the Project Manager for the Equifactor® Equipment Troubleshooting System. He is in charge of instructor certification and quality control, working with nearly 50 instructors worldwide. He holds a B.S. in Electronics Management from Southern Illinois University.