People attend our conferences for many reasons, but the top reason is to learn from the experiences of others. At SPF events, attendees learn how to make better use of Enablon solutions, but they also learn about innovative practices that have positively transformed organizations.
, which took place in Paris on June 15-16, featured a session on EHS mobile apps with Guillaume Escourbiac from Enablon, Lizanne Gildenhuys from Anglo American, and David Rose from Lendlease who video-conferenced from Brisbane, Australia. Many insightful lessons were learned from the session, and in this post we share one in particular: How can enable a greater risk awareness throughout the organization.
Establishing Greater Visibility into Frontline Operations
About 7,200 workers at Lendlease actively use the Enablon Go Safety app to report observations, and 1,100 users have already downloaded the Enablon Go Inspection app so far, allowing them to perform inspections in the field. Both apps are native, can be used offline, and support action plans. These massive numbers of users produce immediate benefits, including: 1) A large amount of observational data, and 2) significant time savings in reporting observations and conducting inspections. They also contribute to enable a greater risk awareness by extending visibility into frontline operations. At Lendlease, contractors can also use the mobile apps, which allows the company to look at all work projects, whether performed by employees or contractors.
Enabling a Risk Mitigation Cycle
Establishing greater visibility into work performed throughout all operations, even in remote or offline locations, allows an organization to see where the risks are, and react more quickly by generating action plans. Thus a risk mitigation cycle is enabled through the following sequence:
1) Capture a large amount of observations in real-time through mobile devices.
2) Identify risks by using the data from step 1.
3) Determine the behaviors and conditions that need to be encouraged to mitigate risks.
4) Verify whether behaviors/conditions captured and documented through mobile devices conform to the safe behaviors/conditions identified in step 3.
5) Analyze results from inspections conducted using mobile devices, to determine whether other control measures are also effective.
6) Define action plans to improve controls and better mitigate risks, based on the results from steps 4 and 5.
7) Assign action plans and tasks to workers and contractors, and alert them on their mobile devices so they complete action plans and tasks promptly.
8) Go back to step 1.
Now imagine the sequence above without the words “mobile devices” (in steps 1, 4, 5 and 7). Do you think the process would be faster or more efficient? Would there be greater or lesser risk awareness and mitigation?
Faster Implementation of Control Measures Further Reduces Risks
Having greater risk awareness of what’s going on in the field also means implementing control measures quicker, and therefore reducing incidents. A workplace injury caused by an unknown risk is bad enough. Imagine a workplace injury caused by a risk that was known, but that was taking days or weeks to make it through the process before controls were put in place. accelerate the identification of risks (through observations), the implementation of control measures (through action plans), and the verification of control measures (through inspections).
If you’re convinced of the benefits of , be sure to follow our blog as we will publish a post in the upcoming weeks about lessons learned from the roll out of mobile apps, and which were shared at the same SPF EMEA 2017 session featuring Anglo American and Lendlease.
View the recording of our webinar “From Compliance to Pro-Active Safety with Mobility” to learn how Lendlease, a global leader in construction and real estate, is leveraging mobility to encourage workers to report observations.