Conduct Post-Work Evaluations of Contractors – Safetip #220

Safety Tip and Best Practice
October 07, 2020

Our latest Safetip is about evaluating the safety performance of contractors after a work project is completed.

Contractor Risks

The use of contractors and sub-contractors is common at work sites in many different industries. It may present opportunities, but it can also create risks.

One of the biggest risks is that the safety standards of a contractor may be lower than those of the hiring organization. This can compromise safety at worksites for employees of both the contractor and hiring organization.

The safety performance of contractors impacts the safety performance of hiring organizations, which is why contractor safety must be managed well. This can be done by following the five steps of the contractor life cycle, defined by the Campbell Institute’s “Contractor Life Cycle: Managing Expectations” paper:

1) Prequalification
2) Pre-Job Task and Risk Assessment
3) Contractor Training and Orientation
4) Monitoring of Job
5) Post-Job Evaluation

Assess Contractors After Work is Completed

The Campbell Institute white paper suggests a final post-job evaluation stage where contractor safety performance is assessed after the work is completed.

Here are some best practices from the paper that you can also consider for your own organization:

  • Keeping a detailed registry of contractor performance with the names of contractors and field staff that did not perform well. The registry is also used to restrict site access for unsafe workers and contractors, and to create bidder lists for new work projects.
  • Filling an evaluation form annually and after the completion of a major project, where the contractor is graded.
  • Having two-way post-work evaluations where a contractor also evaluates the hiring organization, in addition to the latter evaluating the former. This helps to improve performance for both companies.

Finally, if you conduct post-work assessments of contractors, be aware of the following potential challenges highlighted by the paper, so that you may better anticipate and address them:

  • Having a consistent evaluation across different contractors (including firms of different sizes), work teams, and sites.
  • Having a central database, or contractor safety software, to store information on contractors, and a standard process to review and evaluate contractors.

Our Safetips share safety tips or best practices that contribute to safety excellence. Visit our blog regularly for new Safetips!

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Jean-Grégoire Manoukian

Content Thought Leader - Wolters Kluwer | Enablon